Answers to frequently asked questions; other happenings

Posted Mar 31st 2008 1:31PM by Laura Peterson
Filed under: Announcements

Hi Everyone,

Happy Monday! I don't know what the weather's like in your part of the country, but here in Virginia, the end of March is decidedly not like a lamb: it's in the 40s and rainy.

No matter -- there's some neat stuff going on that's making me forget the weather.

Firstly, last week the AOL Help team published some AOL Desktop FAQs. The team and I looked at all the member feedback submitted over the past few months, and we distilled and answered the most common questions in one convenient location.

Check out the AOL Desktop FAQs: http://help.channels.aol.com/topic.adp?topicId=ART_223666

Secondly, this past Wednesday we had our first Beta chat for "Nexus" (the codename for the next version of AOL Desktop). It included about 16 testers and 4 of us from the team, including me and our Beta, development, and quality assurance managers. We'll be holding another one next week around 4/9. I'll post more details a little closer to the time. You're welcome to join us to ask questions and share feedback.

I'll also be back to normal this week in terms of posting and responding to comments. I took a few days off last week.

More to come soon,

Cheers,

Laura

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About The Team

Laura Peterson is a Principal Product Manager in AOL Products and the lead product manager on the AOL Desktop software. She works with AOL Product Development, Product Design, Quality Assurance, AOL Beta, Marketing, and AOL Help to create, talk about, launch, and support the AOL software! She also responds to as much member feedback and questions as she can via email, IM, and, of course, the blog itself. Walking the hallways of AOL since 2003, her previous assignments include work on the AOL 9.0 Optimized toolbar, AOL's voice services products, and other software releases such as 9.0 VR and the first AOL Mail and AIM Gadget.

Doran Butuche is the lead product manager on Desktop Gadgets, those cool mini-applications that live in the Vista Sidebar, where he is responsible for product definition and management.

Summer is a Sr. Manager for AOL Member Communications. While she has no ties directly to the product development team, she has been a contributor to many AOL blogs over the last few years and is excited to bring a non-product team perspective to the Desktop blog.

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